Refunds without the manual calculations.

Open a transaction and choose Issue refund. Eventic checks eligibility and calculates the amount, so your admin can follow a simple guided flow without doing the maths.

See refunds in EventicFollow the refund flow

Choose the refund. Eventic handles the eligibility.

Choose a full eligible refund or individual tickets. Eventic checks redeemed items, free membership benefits, package purchases, and earlier refunds—then shows exactly what can be returned.

Refund amount step showing free membership entry, redeemed food marked not refundable, eligible food tickets, and the calculated refund to card

Add the reason. Keep the context.

Select a reason, add an optional note for the audit trail, and choose whether to email the attendee. The calculated refund stays visible throughout.

Refund reason step with Customer request selected, an optional audit-trail note, Email the attendee enabled, and the calculated amount

See the calculation. Confirm with confidence.

Eventic has done the maths. Review the eligible items, fees, exact refund amount, and notification plan in one clear summary—then confirm.

Refund confirmation showing a $75 subtotal, $2.39 payment fee, $72.61 refund, item breakdown, Customer request reason, issuing admin, and attendee and admin notifications

Send the attendee a receipt. Keep admins informed.

When attendee email is enabled, their receipt shows refunded items, fees, and the amount returned. All organization admins are notified, with the reason and issuing admin recorded for follow-up.

See connected finances
Attendee email receipt showing a $72.61 refund to card, refunded items totaling $75, and a $2.39 transaction fee

Less refund admin. More clarity for everyone.

See how Eventic connects ticket eligibility, refunds, receipts, and your organization’s finances.

Talk to the Eventic teamExplore financial reports